Privacy Policy

Petals the Professional Cleaners Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or contact us for our cleaning services.

Who We Are

Petals Cleaning Company provides domestic and commercial cleaning services including window cleaning, carpet and upholstery cleaning, and general household cleaning services in Ampthill and surrounding areas.

Information We Collect

We may collect and process the following information:

  • Your name

  • Contact information (email address, phone number, address)

  • Details of your enquiry or service request

  • Information about your property relevant to providing cleaning services

  • Any correspondence you send to us

We do not collect unnecessary personal data.

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Deliver our cleaning services

  • Manage bookings and appointments

  • Communicate with you regarding your service

  • Improve our customer service and website experience

We will only use your data when we have a lawful basis to do so.

How We Store Your Information

Your information is stored securely and is only accessible by authorised personnel. We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Sharing Your information

We do not sell, rent, or trade your personal information.

We may share your data only when necessary:

  • With service providers assisting in delivering our services

  • If required by law or legal obligation

Cookies

Our website may use cookies to improve user experience and analyse website traffic. Cookies help us understand how visitors use our site so we can improve our services.

You can disable cookies through your browser settings if you prefer.

Your Data Protection Right

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain types of processing

To exercise these rights, please contact us using the details below.

How Long We Keep Your Data

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Petals the Professional Cleaners Ltd
Email: petalsthecleaners@gmail.com
Phone: 07562 727176

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: April 2026